WHILL Expands Airport Trials of Self-Driving Personal Mobility Devices to North America

Furthering the MaaS model worldwide, WHILL Airport Mobility Service brings autonomous trials to airports in Dallas and Winnipeg.



SAN FRANCISCO, Nov. 20, 2019 – WHILL – makers of the cutting-edge Model Ci and Model A Intelligent Personal Electric Vehicles (EVs), today announced the trials of its autonomous driving Personal EVs at Dallas/Fort Worth International Airport (DFW) and Winnipeg Richardson International Airport (YWG) as an initiative to further the current mobility-as-a-service (MaaS) model worldwide.


This will be the second wave of WHILL autonomous trials, which appeared in Haneda Airport and Abu Dhabi Airport earlier this year and Amsterdam Airport Schiphol previously. Trials in Dallas took place November 14 and 15 (both semi and full autonomous), while Winnipeg semi-autonomous trials will take place December 12 and 13. After arriving at the airport, travelers with restricted mobility will be able to navigate the WHILL airport model through the airport to their gate, and once arrived, hit “return,” allowing the Personal EV to return itself to the original docking station. Full autonomous trials are slightly different from semi-autonomous trials as the WHILL airport model will freely drive itself to the desired destination upon the passenger selecting the required gate on the device, and then back to the original docking station. The WHILL airport model independently detects and avoids obstacles throughout the airport, including other people and objects, with sensors and automatic brakes.


“When traveling, checking in, getting through security and to the gate on time is critical to avoid the hassle and frustration of missing a flight,” said Satoshi Sugie, Founder and CEO of WHILL. “Travelers with reduced mobility usually have to wait longer times for an employee to bring them a wheelchair and be pushed to their gate, reducing their flexibility while traveling. We are now providing an opportunity for travelers with reduced mobility to have a sense of independence as they move about the airport and get from point A to point B as smoothly as possible. Our trials have proven to be successful in other countries and we’re excited to bring this initiative to North America for the first time.”


While long distance travel has been rapidly evolving and becoming more convenient for decades, limited innovation has been developed around moving shorter distances, especially for people with reduced mobility. The new MaaS model combines WHILL’s sleek and intuitive Personal EVs, which can easily maneuver indoors and effortlessly tackle rugged terrains, with Scootaround – a leading personal transportation solutions company, worldwide rental, repair and mobility management services. The shared vision of improving MaaS worldwide is fueling the development of new products and initiatives, such as the autonomous trials in airports, to meet changing market needs for assistive device use.


“We are committed to delivering an exceptional customer experience for every traveller through our airport, regardless of their level of mobility,” said Barry Rempel, President and CEO of Winnipeg Airports Authority. “Accessibility is a priority for Winnipeg Richardson International Airport and travel is now easier for passengers with limited mobility thanks to our partnership with WHILL. We are excited to be one of the first airports in North America to trial WHILL’s autonomous personal mobility devices with our travellers.”


As WHILL and Scootaround continue to implement their shared MaaS model, their combined goal is to have WHILL’s Personal EVs in airports across the world along with Scootaround’s services to ensure an efficient travel experience. All travelers deserve a smooth travel experience and providing autonomous devices to help maneuver through airports opens that experience to all.


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For more information on Scootaround, visit


About WHILL and Scootaround:
WHILL has been on a mission since its founding in 2012 to transform the traditional wheelchair and scooter experience. With innovative design and state-of-the-art technology, WHILL created a new category of Intelligent Personal Electric Vehicles (EVs) to increase user confidence and independence. WHILL is reinventing the personal mobility industry with approachable and aesthetically pleasing powered vehicles that push the boundaries of personal transportation. WHILL’s current models of Intelligent Personal EVs include the Model Ci and Model A, which are both available to test drive and purchase.


In fall of 2018, the company joined forces with Scootaround – a leading personal transportation solutions company – to form a worldwide platform for assistive devices. Coupling WHILL’s Personal EVs with Scootaround’s device rental service means the team has the ability to accommodate each person’s diverse range of travel needs. Scootaround offers rental, sales, and repair services for mobility devices at over 2,500 locations, with a network of associates and dedicated locations across North America and Europe.


Headquartered in Yokohama, Japan with strategic offices in the US, Canada, and the EU, WHILL and Scootaround are focused on helping people with mobility issues increase their freedom and independence.


Media Contact:
Janie Elderdice
Uproar PR for WHILL/Scootaround